NR 509 MIDTERM EXAM QUESTIONS AND ANSWERS FROM BATES TEST BANK COMPLETE A+ GRADED.
Mr. W. is a 51-year-old auto mechanic who comes to the emergency room
wanting to be
checked out for the symptom of chest pain. As you listen to him describe
his symptom in more
detail, you say "Go on," and later, "Mm-hmmm." This is an example of
which of the following skilled interviewing techniques?
A) Echoing
B) Nonverbal communication
C) Facilitation
D) Empathic response
Verified Answer -C) Facilitation
This is an example of facilitation. Facilitation can be posture, actions, or
words that
encourage the patient to say more.
Mrs. R. is a 92-year-old retired teacher who comes to your clinic
accompanied by her
daughter. You ask Mrs. R. why she came to your clinic today. She looks at
her daughter and
doesn't say anything in response to your question. This is an example of
which type of
challenging patient?
A) Talkative patient
B) Angry patient
C) Silent patient
D) Hearing-impaired patient
Verified Answer -C) Silent patient

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