Professionalism and Health Care Exam 1. What does an employer expect from a professional MOA. As a Medical Office Assistant (MOA), an employer expects you to be a professional and competent individual who can handle the administrative and clerical tasks of a medical clinic or other private healthcare practice 1 . Some of the key responsibilities of an MOA include managing patient records, scheduling appointments, answering phone calls, greeting patients, and handling billing and insurance claims 1 . In addition to these core duties, an MOA is also expected to have excellent communication skills, both written and verbal, and be able to work well in a team environment 2 . They should be able to multitask and prioritize their workload effectively, while maintaining a high level of accuracy and attention to detail 2 . An MOA should also be familiar with medical terminology and have a good understanding of medical procedures and protocols 1 . They should be able to handle confidential information with discretion and maintain patient privacy at all times 1 . Overall, an employer expects an MOA to be a reliable and trustworthy member of their team, who can provide excellent customer service to patients and help ensure the smooth running of the medical practice 2. Define patients’ health beliefs. How are health beliefs affect patients’ decisions? Health beliefs are the personal and subjective views that patients have about their own health and well-being. They include their perceptions of the causes, consequences, and treatments of their health conditions, as well as their expectations, preferences, and values. Health beliefs affect patients' decisions by influencing their attitudes, motivations, and behaviors regarding health care. For example, a patient who believes that their illness is caused by bad luck may be less likely to seek medical help or follow treatment recommendations than a patient who believes that their illness is caused by a modifiable risk factor. 3. Define wellness. List the 5 wellness dimensions and give an example of each dimension Wellness is the state of being healthy in body and mind, especially as the result of deliberate effort. There are five dimensions of wellness: physical, emotional, social, intellectual and spiritual. Physical wellness involves taking care of one's body through exercise, nutrition, sleep and avoiding harmful substances. Emotional wellness involves managing one's feelings, coping with stress, expressing oneself and seeking support when needed. Social wellness involves building positive relationships with others, respecting diversity, communicating effectively and contributing to the community.

No comments found.
Login to post a comment

jordancarter 6 months ago

This study guide is clear, well-organized, and covers all the essential topics. The explanations are concise, making complex concepts easier to understand. It could benefit from more practice questions, but overall, it's a great resource for efficient studying. Highly recommend!
Login to review this item
Q. What will I receive when I purchase this document?
A. You will receive a PDF that is available for instant download upon purchase. The document will be accessible to you at any time, from anywhere, and will remain available indefinitely through your profile.
Q. Satisfaction guarantee: how does it work?
A. Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Q. Who am I buying these notes from?
A. you are buying this document from us learnexams
Q. Will I be stuck with a subscription?
A. No, you only buy these notes for $ indicated . You are not obligated to anything after your purchase.
Q. Can learnexams be trusted?
A. check our reviews at trustpilot
Price $10.00
Add To Cart

Buy Now
Category NR AND NUR Exams
Comments 0
Rating
Sales 0

Buy Our Plan

We have

The latest updated Study Material Bundle with 100% Satisfaction guarantee

Visit Now
{{ userMessage }}
Processing