WGU D221 NURS 3630 Organizational Systems & Healthcare Transformation FA READINESS GUIDE Q & S 2025/2026

1. Which of the following best describes the concept of
‘organizational culture’ in healthcare institutions?
 A) The financial performance of the organization
 B) The shared values, beliefs, and practices within a
healthcare organization
 C) The physical infrastructure of the healthcare facility
 D) The number of employees working in the organization
 Correct Answer: B
 Rationale: Organizational culture encompasses the
shared values and beliefs that shape behaviors and
practices within an organization, influencing how care is
delivered.
2. In a Patient-Centered Medical Home (PCMH), which of
the following principles is emphasized?
 A) Specialization
 B) Comprehensive care coordination
 C) Inpatient services
 D) Emergency care only
 Correct Answer: B
 Rationale: PCMH emphasizes integrated care where a
team coordinates comprehensive care that addresses the
medical, behavioral, and social needs of patients.
3. Which model is often utilized to foster patient safety and
quality improvement in healthcare organizations?
 A) Lean Model
 B) Waterfall Model
 C) Agile Model
 D) Six Sigma