WGU D082 BUS 2090 Emotional & Cultural Intelligence FA PRE-TEST GUIDE 2025/2026

1. Multiple Choice: Which of the following is a key component of
emotional intelligence?
 a) Technical skills
 b) Empathy
 c) Financial acumen
 d) Legal understanding
 Correct Answer: b) Empathy
 Rationale: Empathy is the ability to understand and share the
feelings of another, which is central to emotional intelligence.
2. Fill-in-the-Blank: __________ is the ability to be aware of,
control, and express one's emotions judiciously and empathetically.
 Correct Answer: Emotional self-regulation
 Rationale: Emotional self-regulation refers to the processes
involved in initiating, maintaining, and modulating the occurrence,
intensity, and expression of emotions.
3. True/False: Cultural intelligence is an innate ability that cannot
be learned or developed.
 Correct Answer: False
 Rationale: Cultural intelligence can be developed through
education, training, and experience.