OL 322 MANAGING ORGANISATIONAL CHANGE FINAL PROJECT WEEK 7 CASE
STUDY SOUTH NEW HAMPSHIRE UNIVERSITY
Organizational Capacity for Change
The ability of an organization to change is called OCC, or Organizational Capacity for
Change. OCC is made up of eight different dimensions. These eight dimensions are used to
determine the ability of the company to successfully implement and sustain organizational
change. The ABC Company, Inc. has decided to expand the company globally. Considering the
eight dimensions of OCC, we can evaluate what is needed for the ABC Company, Inc to make
their expansion a successful one.
Eight Dimensions of OCC
Judge (2013) states that the eight dimensions of organization capacity for change are
trustworthy leaders, trusting followers, capable champions, involved middle management,
systems thinking, communication systems, an accountable culture, and innovative culture. These
dimensions work together and build upon eachother. We will examine each of the dimensions of
OCC in detail prior to giving recommendations for the organization.
Trustworthy leaders
A trustworthy leader is an individual within a given organization is the perceived by
others in the organization to be competent and places the interest of the organization above their
own interest for the good of the organization (Judge, 2013). This dimension is listed first because
trust is vital to the success of a company, particularly as it relates to change management.
Employees need to trust that their leaders are doing what is in their best interests and the best
interests of the company as a whole. This is the foundation that ABC Company, Inc. should strive
to build its foundation on. If those within the organization trust the leadership of the
organization, then they will be productive and will make the organization their priority as well
(Judge, 2013).