NAHQ Exam | Questions and Verified Answers | 100% Correct| Grade A (Latest 2023/ 2024 Update)
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NAHQ Exam | Questions and Verified Answers | 100% Correct| Grade A (Latest 2023/ 2024 Update)
NAHQ Exam | Questions and Verified
Answers | 100% Correct| Grade A (Latest
2023/ 2024 Update)
Q: A facility is becoming part of a healthcare network. Which of the following employee
education programs is most important?
Answer:
organizational change
Q: A hospice agency conducted a satisfaction survey of all 200 patients currently receiving pain
management services. When asked if they were satisfied with their pain management, 170
patients said yes, and 30 said no. A target satisfaction rate of 90% has been set. In this situation,
a healthcare quality professional should
Answer:
review all dissatisfied responses for similarities.
Q: The evolution of quality improvement in healthcare has shifted the primary focus from
performance of individuals to the performance of the
Answer:
organization's systems
Q: A hospital has recently moved to a paperless system. It is noted that some data is missing
from the obstetrics delivery record. A healthcare quality professional should recommend
Answer:
evaluating the computerized data entry process
Q: A staff member reports that a colon perforation occurred during a colonoscopy. Which of
the following is a healthcare quality professional's next step?
Answer:
Refer the case for peer review
Q: A 69-year-old female admitted for hip replacement is taken to surgery. The patient is
identified, the surgical site is marked incorrectly, and equipment/x-rays are present. A near miss
was most likely identified as a result of
Answer:
a surgical team 'time-out.'
Q: A quality improvement manager must decide how to present data that demonstrates the
relationship between two process characteristics. Which of the following data display techniques
is most appropriate?
Answer:
scatter diagram
Q: The clinical competency of a physician is determined by
Answer:
a committee of peers.
Q: When conducting a sentinel event review, a root cause analysis
Answer:
identifies gaps in patient care processes.
jordancarter 7 months ago
This study guide is clear, well-organized, and covers all the essential topics. The explanations are concise, making complex concepts easier to understand. It could benefit from more practice questions, but overall, it's a great resource for efficient studying. Highly recommend!
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