Gainsight Level 3 Admin Certification Exam (2023/ 2024 Update) Questions and Verified Answers| 100% Correct

Gainsight Level 3 Admin Certification Exam

(2023/ 2024 Update) Questions and Verified

Answers| 100% Correct

Q: How many weeks does the scorecard trend indicator display?

Answer:

Up to 18 weeks

Q: What are outdated scores called?

Answer:

Stale scores- represented by an exclamation symbol

Q: What is different in list and cards view?

Answer:

You cannot view percent contribution of Measures to the Overall Score in List View

Q: How can you define a manual measure in a Card view?

Answer:

They have a person icon next to them. All others need to be updated via rules

Q: Only one scorecard can be applied to a Company/Relationship

Answer:

Q: What are the scorecard schemas?

Answer:

Numeric

Grading

Color

Q: What is the Unified Fact Object(s) used for?

Answer:

These are the objects you create a mass edit report on, as all of the scorecard data is stored in

either the Company or Relationship Unified Scorecard Fact object

Q: What does "NA" on a scorecard mean?

Answer:

That the measure is applicable for a scorecard but is not yet set

Q: When applying weights to scorecard measures, does the total percentage have to equal 100?

Answer:

No, The system auto converts the assigned numerical value (weight) into a Percentage value for

every Measure and also for the Measures weight for the respective groups, and displays them in

the % Contribution to Overall score and % Contribution (Group) columns respectively.

It is not required that the sum of the weights equals 100, they will be automatically calculated to

100%

Q: How many times can an admin disable the Group Weights feature?

Answer:

Only once

Q: What is the benefit of Group Weight?

Answer:

You can have multiple measures with different weight calculations contribute toward the total

group weight score.

individual measures do not directly impact the overall score. Instead they contribute to the

measure group score according to their assigned percentage, which then contributes to the overall

health score based on the measure group's assigned percentage.

Q: What is the value in setting an exception score in scorecards?

Answer:

Exception allows you to set the Overall Score for the Scorecard based on some specific criteria

and not based on the Measure Weights assigned. In other words, Exceptions can be used when

you want to ignore the existing Measure Weights and use a different approach to set the Overall

Score for a Scorecard.

Q: What is an exception?

Answer:

An exception allows you to circumvent a scorecard measure weight and set an "if/then" case

Q: How is a score of a measure group calculated?

Answer:

calculated automatically based on two factors:

The weight of each Measure involved in the Group