Decision Making
What should be the most important consideration if a manager decides to
jointly make a decision with his or her staff? - correct answer ✔Staff
commitment and support for implementation
Which is not one of the four major situational considerations or variables in
determining whether or not to involve a group in the decision-making process?
- correct answer ✔Organizational complexity
Which of the following is not one of the three steps during the first phase of
problem solving? - correct answer ✔*** Recognizing that a problem exists
Which tool or approach focuses on underlying systems or processes? -
correct answer ✔Root-cause analysis
Which one of the following is not one of the elements of an action plan? -
correct answer ✔Why the task must be accomplished
Which is not one of the five major steps in problem solving? - correct answer
✔Conducting a root-cause analysis
What should be the most important consideration if a manager decides to
jointly make a decision with his/her staff? - correct answer ✔*** Time
constraints
Which tool or approach involves the use of analysis, inference, and selfregulation? - correct answer ✔Critical thinking