BMGT 3310 Exam 2
Edgar, the production manager at a textile factory, has noticed a decline in the
production capacity of the factory. He wants to understand the reason behind this trend
and make a decision on how to resolve the issue. In the context of rational decision
making, which of the following is the first step that Edgar should ideally take?
a.
Identifying and defining the problem
b.
Computing the optimal decision
c.
Generating alternative courses of action
d.
Identifying decision criteria
In the context of operational plans, which of the following is a difference between singleuse plans and standing plans?
a.
Single-use plans cover unique, one-time-only events, whereas standing plans handle
frequently recurring events.
b.
Single-use plans use quantitative planning, whereas standing plans use qualitative
planning.
c.
Single-use plans include policies and procedures, whereas standing plans include rules
and regulations.
d.
Single-use plans are operational plans, whereas standing plans are tactical plans.
The chief financial officer of Benjampt, a manufacturing company, disagrees with the
rest of the senior managers about the renewal of the company's manufacturing license.
They have conflicting interests because of their different career experiences. However,
they are willing to weigh their opinions and arrive at the best possible solution. In this
scenario, the conflict among the senior members best exemplifies _____.
a.
a-type conflict
b.
affective conflict
c.
c-type conflict
d.
channel conflict