Which of the following provides a complete measure of how much each employer costs an organization?
a) cost per hire
b) HR value added
c) total compensation expense per employee
d) human capital ROI
c) total compensation expense per employee


Which of the following best describes what an HR manager does when performing a ratio analysis?
a) makes predictions about how technological advances will change workforce needs
b) makes predictions about what skills new employees will need in the coming year
c) uses historical information to predict staffing needs
d) collects information from professionals to reach a consensus about a problem
c) uses historical information to predict staffing needs


How many credits must an employee earn by contributing to the Old Age, Survivors, and Disability Insurance program in order to retire and collect a percentage of their income?
a) 100
b) 60
c) 40
d) 10
c) 40


Which of the following is conducted by looking at the history of the workforce and some particular facet of the organization?
a) ratio analysis
b) dual career ladder
c) nominal group technique
d) Delphi technique
a) ratio analysis

Which type of analysis focuses specifically on the factors that determine what opportunities and threats an organization faces?
a) PEST analysis
b) SWOT analysis
c) cost-benefit analysis
d) innovation metric
a) PEST analysis


Essential job functions listed in a job description should focus on?
a) skills
b) personality traits
c) the manner in which a job will be completed
d) desired outcomes
d) desired outcomes


How should digital records stored on hard drives be disposed of?
a) By erasing all data from the drive
b) By performing a DoD 5520.22-M wipe on the drive
c) By overwriting all data on the drive with junk data consisting of random characters
d) By physically destroying the drive
b) By performing a DoD 5520.22-M wipe on the drive


Which of the following best describes a corporate values statement?
a) this is a written document that reviews various moral dilemmas an employee may face and provides guidelines for how to deal with those situations
b) this is a document that is primarily aimed at an organization's employees and should differentiate the company from its competitors
c) this document is a concise assertion of who the company is, who they serve, and where they are going
d) this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business
d) this document is issued by company executives and identifies the principles that are at the foundation of how the organization does business

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