AAPC CPB LATEST READINESS EXAM Q & S 2025/2026
1. What is the primary objective of using revenue cycle
management (RCM) in healthcare organizations?
 - A) To ensure patient satisfaction
 - B) To maximize revenue and reduce claim denials
 - C) To minimize the number of patients treated
 - D) To increase insurance premiums
 Correct Answer: B
 Rationale: Revenue cycle management aims to
maximize revenue by improving the efficiency of billing
processes and reducing claim denials through streamlined
procedures.
2. When dealing with outstanding patient balances, what is
considered a "best practice" for collections?
 - A) Send monthly statements indefinitely
 - B) Implement a standard operating procedure with steps
for follow-up
 - C) Rely solely on automated phone calls
 - D) Wait for patients to voluntarily pay
 Correct Answer: B
 Rationale: Developing a standardized, structured
approach with regular follow-ups is essential for effective
collections management.
3. Which of the following actions can help reduce claim
denials due to coding errors?
 - A) Ignoring frequent errors to save time
 - B) Investing in coder education and training
 - C) Submitting all claims as inpatient
 - D) Switching billing systems frequently